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Frequently Asked Questions

Have a question? Scroll through these FAQ's and see if we've anticipated it. If not, email your question directly to us at customer.service@mywonderkids.com!

Is shipping included in the price of each product?

Shipping and handling charges for each order are added during the checkout process. The schedule for shipping charges is as follows:

For orders between shipping charge will be

$0.01-$15 = $6

$15.01-$35 = $9

$35.01-$75 = $12

$75.01-$100 = $15

$100.01-$125 = $18

> $125.01 = $20


Do you do overnight shipping or rush orders?

As the Christmas season begins, we understand that you need your orders shipped quickly. Your order will usually arrive within 4-8 business days after purchase. If you need an order rushed, we can do it. HOWEVER—you'll need to call our customer service agents, or send them a simple email requesting rush service. They will contact you with pricing.

Do you ship internationally?

We do, and will have this option set up on our site soon. For now, we will need to add shipping charges manually. Please call us at 615-758-9955 and we'll get your order out ASAP!

Is MyWonderKids.com a secure website?

The answer is a resounding yes! We use Authorize.net to secure all transactions.

Do you sell in bulk for churches or schools?

Yes, we do. Contact us through any of the means listed on our contact page and find out how to enroll your church in our bulk-buying or discount programs.

Where is MyWonderKids.com located?

MyWonderKids.com is a part of Wonder Workshop, located in Mt. Juliet, Tennessee, just minutes from the heart of downtown Nashville.

Do you guarantee the products that you sell on MyWonderKids.com?

Absolutely! If you are not satisfied with your product, or if it does not function properly, simply ship your product to us for a refund of the full purchase price.

Does MyWonderKids.com supply sheet music for any of their CDs?

For some products, sheet music is available. Contact us for information regarding sheet music downloads.

Can I ship to multiple locations?

To ship to multiple locations, please email customer service at customer.service@mywonderkids.com or call one of our friendly operators at 615-758-9955.


 

 

 

 

 

 

 

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