Terms & Conditions
COPYRIGHT. All Rights Reserved. No Unauthorized Downloading or Duplication Without Express Written Permission.
All content on this site, including but not limited to all text, illustrations, and photographs, are the property of Wonder Workshop, a division of Stephen's Group, Inc., or used by it with permission and under license from the copyright owner. All content on this site is copyrighted as a collective work and protected as such under the copyright laws of the United States or of foreign jurisdictions. This site is intended solely for the personal use of Wonder Workshop customers. You may not reproduce, download or copy any portion of this site, including but not limited to text, illustrations or photographs, for storage on any computer or server, or to post on any server, network computer, electronic bulletin board or web site, or for use in any print or electronic media. However, Wonder Workshop customers may download, electronically store and/or print product or order information necessary to complete their transactions or to maintain a record of same. It is otherwise unlawful to copy, download, reproduce, alter, modify, publish, distribute or transfer content or create derivative works of this website without written permission from Stephens Group, Inc. and its licensors reserve complete title and ownership of all intellectual property rights to all content that may be downloaded or copied.
Wonder Kids is a registered trademark of Wonder Workshop, Mt. Juliet, Tennessee.
We have made reasonable attempts to verify the accuracy of the information on this web site. However, all information is provided "as is" without any express or implied warranties, including but not limited to the implied warranties of merchantability, fitness for a particular purpose or non-infringement. We are not liable for any actual, special, direct or indirect, punitive or consequential damages resulting from the use of this site, or of content errors or omissions. All access and use of this site is at the user’s own risk. All terms and conditions are subject to change by us at any time without notice.
LINKS TO OTHER SITES
This site may contain links to third party web sites that are not associated with Wonder Workshop and over which we have no control. We do not endorse or sponsor these sites or control their content, products or services. Referral to these sites is a courtesy only and we are not responsible for any damage or loss, direct or indirect, that you may incur as a result of visiting these sites.
By using or accessing this web site, you agree that all matters and disputes arising out of same will be governed by the laws of the State of Tennessee without regard to the conflict of laws principles. You also thereby submit to the personal jurisdiction of the courts of Tennesee and to the venue of the state and federal courts therein.
SHIPPING AND RETURNS
Please call 1-800-627-6874 for assistance with shipping or returns.
RETURN POLICY: If you are not completely satisfied with any purchase for any reason, you may return it to us within thirty (30) days of receipt for your choice of a full refund or exchange. Refunds or exchanges will be made quickly upon receipt of the returned item. All items must be unused and in their original condition and packaging. CDs or DVDs that skip or otherwise do not function properly will be replaced free of charge. All items should be accompanied by your sales receipt. No returns after 30 days. Details below.
CREDIT CARD CHARGES: For regular orders your card will not be debited until your order is shipped.
STATE SALES TAX
Sales tax is charged only for deliveries to Tennesee, according to the rate for your county or municipality.
SHIPPING CHARGES TO CONTINENTAL U.S.
The rates below are current but subject to change at any time.
METHOD OF SHIPPING
Unless otherwise requested, we ship via United States Postal Service, Media Mail, within the continental United States and Canada. Shipments to Alaska and Hawaii will be shipped via the new UPS "ground" service, taking approximately two weeks. Email or call for air shipment to Alaska and Hawaii, or for shipping rates outside the continental U.S. or for Next Day Air or Second Day Air rates. Please inquire for service to Canada, Mexico and Japan. Foreign customers are responsible for import duties and fees.
Wonder Kids products will typically ship within 48-72 hours, and will arrive at delivery address within 14 days. If there is a backorder issue or for some reason Wonder Kids cannot ship the item ordered, the credit card on file will not be charged and the purchaser will be notified via email.
CREDIT CARD CHARGES
When you submit an order to us for payment by credit card, your bank places a temporary hold on the order amount. We do NOT charge or debit your card at that time. We charge your card ONLY WHEN ITEMS ARE READY FOR SHIPMENT. No credit card information is kept by Wonder Workshop or WonderKids.com. All confidential information is encrypted and maintained by our credit card processor and your bank.
Refunds and exchanges cannot be made until we receive your returned item. For faster exchanges, we can charge you for the replacement item and credit your card when the returned item is received. Shipping charges are not refundable.
PLEASE SEND ALL RETURNS TO:
1123 Brookstone Blvd.
Mt. Juliet, TN 37122
All returns must be accompanied by a copy of your sales receipts. We recommend that you insure your package and keep a receipt from your carrier for all shipments to Wonder Workshop, as we cannot be responsible for shipments we do not receive. We also recommend a carrier that permits you to track shipments. If you use the U.S. Postal Service, be sure to request a delivery signature. Refunds on approved returns will be made as soon as practicable after returned merchandise has been inspected, generally within 24 hours. Shipping charges cannot be refunded.
Canadian customers returning merchandise are responsible for obtaining any refund of import duties paid directly from Revenue Canada.